Focused team
Live commercial control, team focused on closing
Smart assignment, productivity dashboards and clear handoffs between roles.
Routing
Smart assignment
Customer
Hi, came from the ad.
Rixor
I detect campaign, route to the rep with lowest active load.
First-response time below 60s.
Productivity
Every rep knows what to do every minute
Auto distribution
By load, language, channel or region.
Team SLAs
Measured response times and active alerts.
Live productivity
Messages handled, closed and load per person.
AI coaching
Per-conversation suggestions for the rep.
Clean handoffs
Change owner without losing history or context.
Granular permissions
Roles, views and data per team or region.
Leaders with visibility, team with focus
Response, conversion and load metrics distributed in real time.